Supercharge Your Data: with Comprehensive Analytics Support
Our dedicated support team is always just a call or click away. Whether you have a query, need assistance, or require troubleshooting, we're here to provide prompt and effective solutions. We consider ourselves an extension of your team, working together towards your success.
Multi Vendor Support
- Astrato
- Microsoft Azure Synapse Analytics
- Microsoft Power BI
- Qlik Sense
- QlikView
- SAP Analytics Cloud (SAC)
- SAP Business Objects (BO)
- Snowflake
- Tangent Works
Service Level Agreement
- SLA per ticket priority
- Response time per service plan
- Solve time is a budget of 4h if more time is needed th client will be contacted.
- Support during regular business hours
Quality Assurance
- What’s new Sessions
- DataViz Best-Practices
- Refresher courses for key & business users
- Service delivery management